Shipping Policy

Estimated shipping delivery times:
USA: 3-5 business days
Canada: 5-10 business days
World: 10-20 business days
Your order will be sent out on average within 3 days of ordering.

International shipping:
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.

Shipping rates:
We offer our Tall Sisters live shipping rates. Live rates are calculated based on the exact weight and destination of the order. They are also the only shipping method that offers express options, like FedEx Standard Overnight or FedEx international rates.

Order never arrived:
If your order didn’t end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us at bree@thetallsociety.com noting your order number. We’ll see what can be done.

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